Community Assistance
Program
Community Assistance
Program
State benefit programs are available to help support families during times of food insecurity. If you’re facing financial challenges, other areas can also affect your life. Our Navigators are trained and will treat you with dignity and confidentiality.
We offer multilingual support in English and Spanish, with interpreter services available for other languages.
For all over programs, find the nearest location. Walk-ins welcome!
Application Assistance for State Benefit Programs:
- Programa de Asistencia Nutricional Suplementaria (SNAP)
- Temporary Assistance for Needy Families (TANF) cash benefits
- Children’s Medicaid
- Children’s Health Insurance Program (CHIP)
- Women’s Health Program (Family Planning and health screenings through Medicaid)
- CHIP Perinatal Program
- Texas Simplified Application Project (TSAP)
- Qualified Medicare Beneficiary (QMB) / Medicare Savings Program (MSP)
Our Navigators can assist with:
New Applications
Renewals
Inquiries
Changes to an Account
Office Hours:
Lunes – Viernes 8:00 a.m. – 5:00 p.m.
4th Viernes of each month 8:00 a.m. – 12:00 p.m.
Sábado 9:00 a.m. – 1:00 p.m.
Phone Number: 832-369-9390
Address:
Houston Food Bank (2nd floor)
535 Portwall Street
Houston, TX 77029
Walk-ins welcome!
Health and Human Services Commission (HHSC)
When you get called for an interview you may receive a call from this area code (737) 867-7700.
Fax number:
Submit documents: 1-877-447-2839 (toll-free). Write your Social Security number on each item so that HHSC can match this document with your case.
Mail: New Applications
Texas Health and Human Services Commission
P.O. BOX 149024
Austin, TX 78714-0927
HHSC MAILING ADDRESSES
Mail: Supportive Documents
Texas Health and Human Services Commission
P.O. BOX 149027
Austin, TX 78714-0927
Tip: Write your case number or social Security number on each item so that HHSC can match this document with your case.
Mail: Renewals
Texas Health and Human Services Commission
P.O. BOX 149025
Austin, TX 78714-0927
Lonestar Card
- Lone Star Card: If your card is lost or stolen, or if you forgot your PIN, please call 800-777-7328.
- Form 1185: Information about activation, checking the balance, etc.
COMMUNITY RESOURCES
findhelp.org: Find food, health, housing, and employment programs in seconds.
211texas.org: Find help for food, health, housing, and more.
AccessHOU: A directory of ongoing social services information. For real-time emergency information and resources, use the Immigrant Disaster Resource Guide.
Houston Area Ryan White Planning Council – Blue Book: A Houston-area HIV resource guide providing information about services in the Greater Houston Area for persons living with HIV.
Harris County Community Services Department: Emergency assistance list. It is recommended to call each agency to verify availability of funds and eligibility requirements.
Harris County Community Support Resources: The COVID-19 pandemic impacted communities, resulting in financial hardships, food insecurity, isolation, and more. This resource provides helpful assistance materials for those seeking support.
St. Vincent de Paul Legal Aid Resources: A resource for neighbors or friends in temporary need due to job loss, illness, or emergency situations.
Coalition for the Homeless – Help Card: A directory of services supporting homeless or newly housed individuals. This directory is available online only.
The Way Home Coordinated Access: A centralized system that coordinates intake, assessment, and referrals to housing and income support programs.
