What should you expect at Portwall?


Portwall with truck.jpg


  • If space permits it, you may park in the front but in the case of a large turnout, you may be directed to our overflow lot located behind the building.

Signing In

  • BEFORE you arrive, please locate your QR code (square barcode) located at the bottom of the confirmation email you received from the Houston Food Bank when you registered online.
  • If you cannot find or do not have a QR code, no need to panic! You can always sign the waiver sheet upon arrival. Simply find your group’s specific waiver form OR individual waivers (non-group) forms and take a brief moment to fill it out with your information. You will be clocked in and ready to go!
  • NOTE: You DO NOT need to scan your QR code AND sign the waiver sheet.
  • There is NO need to SIGN OUT.

Where to go after Sign In

  • After signing in, please obtain a volunteer badge and sit in the Houston Texans Cafe area located to the left of the Welcome Desk.
  • Do you have your bag, purse or backpack with you? Please refer to Lockers/Bathrooms section.
  • Not wearing closed toe shoes? Please visit the Welcome Desk to obtain a pair of shoes. 


  • Lockers and bathrooms are located behind the Houston Texans Cafe and to the right of the Welcome Desk along the orange wall.
  • Instructions for locking and unlocking are located above the lockers.
  • In the case that you forget your locker number or your code is not working, please visit our Welcome Desk for assistance.

Where to eat/Houston Texans Cafe

  • You may eat any snacks or lunches in the Houston Texans Cafe area.
  • Healthy snacks and small meals along with Houston Food Bank merchandise can be purchased at the Houston Texans Cafe.
  • You can make a monetary donation of your desired amount at the register, Welcome Desk or you can text foodgift to 20222.  Your donation of $10 provides 30 meals.

Hours Forms

  • If you have a proof of participation sheet from your school/job etc. that needs to be signed, please fill out all information you can and drop off at the Welcome Desk BEFORE your shift. Your sheet will be signed and ready to be picked up when you are ready to leave.
  • You may request an official embossed HFB Hours Letter from our Welcome Desk after your shift. Please note: If this is your only proof of volunteer hours, in order to verify those hours at a later date, the original letter may need to be assessed.
  • For hours verification questions or requests, please contact Denise Atkerson.


  • We advise you take your large group photos either right before or at the conclusion of your visit. 


Donate Today!

Thank you! You're helping us feed hungry families and individuals throughout southeast Texas.

Agency Login

I forgot my password | Resend activation e-mail