Share Your Holidays Phone Bank

Share Your Holidays Phone Bank volunteers register clients by phone to receive holiday food boxes from the Houston Food Bank.  In performing these duties, volunteers help tens of thousands of people access the food they need over the holidays. 

Volunteers work alongside Houston Food Bank Staff to receive incoming phone calls from the community in need of food support. Volunteers receive an average of 50 calls per shift.   Volunteers will capture pertinent information from clients and enter it into a database.  A standard script will be provided and volunteers will be trained on the database software upon arrival. 

No volunteer will be asked to receive phone calls until they are fully comfortable with their duties.  Spanish speakers are especially needed.

Thank you to all of you who have already signed up.  We still need help during the following times.

Phone Bank Volunteer Date     Shift Times
Please click on your desired phone bank shift time to register. 
Monday, December 2nd 3:15 p.m. - 7:00 p.m.
Tuesday, December 3rd 6:45 a.m. - 11:00 a.m.
Tuesday, December 3rd 10:45 a.m. - 3:00 p.m.
Tuesday, December 3rd 2: 45 p.m. - 7:00 p.m.
Wednesday, December 4th 6:45 a.m. - 11:00 a.m.
Wednesday, December 4th 2:45 p.m. - 7:00 p.m.
Thursday, December 5th 6:45 a.m. - 11:00 a.m.
Thursday, December 5th 2:45 p.m. - 7:00 p.m.
Friday, December 6th 5:45 a.m. - 10:00 a.m.
Friday, December 6th 1:45 p.m. - 6:00 p.m.
*15 Spanish speakers needed per shift

Minimum age of volunteers:  14 years old

Volunteer Instructions:
Phone Bank volunteers should meet in the Portwall lobby (535 Portwall Street, Houston, TX 77029) prior to the start of their shift.  Parking is available at the facility. Volunteers should dress casual or business casual.  

For additional questions, please contact Toni A. Oplt at 713-547-8663.

Donate Today!

Your contribution enables the Houston Food Bank to continue feeding over 865,000 individuals each year.


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