Careers

The Houston Food Bank, a non-profit food distributor, is seeking highly energetic team players for the following available positions:

PLEASE NOTE: No incomplete applications will be accepted. All positions may require work on alternate Saturdays from 7:30 a.m. - 12:30 p.m.

Please send resume, clearly noting the job that you're applying for, to:

Houston Food Bank

Attn: HR/Position applied for

535 Portwall Street

Houston, TX 77029

713-547-8655 


E-mail: jobs@houstonfoodbank.org. (Please add the job title to the subject of your e-mail).

 


SSOP Call Center Team Lead

The Houston Food Bank Call Center serves as a switchboard for the organization, provides social service referrals and transfers callers to the Social Services Outreach Program (SSOP) Operators for SNAP application assistance. The Team Lead will be assisting with the recruiting and interviewing, training, mentoring and coaching to call center volunteers. Assists in managing call center staff assignments and schedules. Maintaining a periodic physical presence on the call center floor to monitor calls for customer service and quality assurance; while assisting callers as needed and generating metrics for call center reporting.

Education/Experience

High School Diploma or GED required.  60 college hours or associates degree preferred. 1-3 years of switchboard or call center experience is required. Bi-lingual English/Spanish is strongly preferred.

Skills/Abilities

Proficiency using Microsoft Office Programs, such as Word, Excel, PowerPoint, Outlook a must. Must possess excellent documentation skills, basic mathematical functions such as add and multiply, possess excellent written, verbal communication and customer service skills and ability to work with individuals of diverse backgrounds.



Grants Coordinator

Position is responsible to produce (primarily) foundation grant proposals for Houston Food Bank as well as to explore and develop new grant opportunities. Specifically, the Grants Coordinator is charged with identifying, researching, monitoring and applying for available funding opportunities that advance the mission of Houston Food Bank and coordinating the administration of and reporting on awarded funds. Will also coordinate pre-/post-award activities, coordinate the auditing, monitoring, and scheduling of grant reports.

Education/Experience

Bachelor’s Degree in Business, Public Administration, Liberal Arts or related discipline. Three - four (3 - 4) years’ experience directly related to grant writing / administration. Proficiency in Microsoft Word, Excel, and Outlook; Raiser’s Edge preferred. Writing samples will be required for all final candidates.

Skills/Abilities

Comprehensive knowledge of standard office practices, procedures, equipment, and techniques; ability to coordinate well with people from a variety of backgrounds; strong customer service skills and willingness to assist others; ability to read and interpret written instructions and guidelines; attention to detail; strong organizational skills; strong writing skills; ability to perform research and analyze data; knowledge of basic budget procedures.



Logistics Supervisor

Administers programs, policies and procedures for transportation department, including schedules, routing, assignment of drivers and vehicles. Submits recommendations for development of, and compliance with, transportation programs, policies and procedures. Plans, directs, and implements vehicle scheduling, allocation, dispatching, licensing, and communication functions in accordance with established policies. Conducts continuous analyses of vehicle and driver assignments and analyzes scheduling for possible efficiencies and consolidation. Reviews and revises driver schedules to ensure increased efficiency and to lower costs. Reviews and analyzes reports, such as Metrics for trends and recommends changes. Communicates with equipment, material suppliers, and maintenance providers when services are needed.  Conducts any investigations to resolve customer complaints. Selects and recommends personnel for staff positions and trains.

Education/Experience

High School Diploma or GED.  A degree or diploma in management or related field is preferred. Five (5) years’ experience in scheduling, routing, budgeting, and staff development. Class A CDL preferred. Five (5) years hands on knowledge of transportation and transportation related systems, data collection, budgeting, DOT regulations, routing software (Direct Route a plus) and maintenance management software (Dossier a plus).

Skills/Abilities

Possess strong customer service skills and willingness to assist others, communicate complex information timely, consistently, and clearly, attentive to detail, self-motivated/directed, ability to problem solve, coordinate and positive interaction with other departments, personnel and “Customer’s” of the Houston Food Bank.  Ability to operate a computer, copier, fax, and any other business equipment.

Please email resume to Operations at Operations@houstonfoodbank.org



Yard Jockey (Night Shift)

Deliver Member Agency orders and pick up food donations and/or purchased products timely, accurately, and strictly in compliance to all establish guidelines set by the Houston Food Bank, Department of Transportation, all local, state and federal guidelines while providing exemplary customer service to both internal and external customers.

Education/Experience

High school diploma or approved equivalency, valid Texas Commercial Driver's License:

  • Class "A" for tractor/trailer equipment

Skills/Abilities

Approved three-year (clean/clear/no violations) Motor Vehicle Record (MVR), able to pass Department of Transportation (DOT) physical. Three (3) years driving/operating "Equipment" based on classifications above and all MHE (Material Handling Equipment). Possess strong customer service skills and willingness to assist others; communicate complex information timely, consistently and clearly; attentive to detail; self-motivated/directed; ability to problem solve, coordinate and have positive interaction with other departments, personnel and "customers" of the Houston Food Bank.

Please email resume to Operations at Operations@houstonfoodbank.org 



Security Associate

Maintains safe and secure environment for customers, volunteers and employees by patrolling and monitoring premises and personnel. Provides support to the Loss Prevention Manager, and assumes responsibility for related duties as required or assigned.

Education/Experience

Require a high school diploma or its equivalent with previous years of experience in the field or in a related area.  Previous military, law enforcement or security experience is a plus. 2 years direct experience and/or equivalent training. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Ability to rely on instructions and pre-established guidelines to perform the functions of the job.

Skills/Abilities

Proficiency in Microsoft Word, Excel, Outlook, and related information technology. Strong customer service skills and willingness to assist others.

 


Federal Grants Manager

Serve as the primary point of contact for federal funding agencies and liason between the funding agency and the department performing work under the award for all budgetary and contractual matters.  Ensure compliance with all grant terms and conditions, related OMB Circulars and Code of Federal Regulations as applicable.  Coordinate the federal grant application submission process including working with departments in drafting and editing proposals, checking for completeness against grant instructions, and preparing budgets.

Education/Experience

Bachelor’s degree in Public Administration, Business Administration, Accounting or related field. 3-5 years federal grant management experience.

Skills/Abilities

Demonstrated working knowledge of 2 CFR 230, (OMB A-122) and other circulars related to administrative and cost principles for non-profit organizations. Proficiency in Microsoft Office required.

 


 Facility Engineer (Ammonia & Refrigeration)

Responsible for the safe and efficient operation, maintenance, and repair of industrial ammonia refrigeration system; maintenance of electrical, plumbing and other mechanical systems; repair and monitor life and safety systems. Assist with facility maintenance.

Education/Experience

Require a high school diploma or its equivalent with a minimum of two years verifiable ammonia refrigeration experience and/or equivalent training, including experience working on compressor, evaporators and cooling towers.

Skills/Abilities

Understands and maintains plumbing system with the ability to apply basic technical skills and knowledge to complete assigned work. Solve routine problems by following defined procedures with strong electrical and mechanical troubleshooting skills including a working knowledge of Life & Fire systems and sprinkler systems. Advanced Word skills, Intermediate Excel skills, excellent verbal and written communication skills. Strong customer service skills. 

 


SSOP Coordinator II

The Houston Food Bank Social Service Outreach Program (SSOP) assists clients with applying for state public benefit programs such as SNAP-Food Stamps, Medicaid, CHIP, TANF and others. Field workers travel to social service agencies in 12 counties and provide outreach, education, application assistance and interview clients for state public benefit programs and other social service needs. The Social Services Outreach Coordinator will provide application assistance to clients for state public benefit programs either in the field or in the SSOP Office.

Education/Experience

BA in Social Work, Sociology, Psychology or related field. In absence of degree, must have 3 years of relatable work experience providing case work or case management services to clients. Bi-lingual English/Spanish Preferred.

Skills/Abilities

Proficiency using Microsoft Office programs, such as Word, Excel, PowerPoint, Outlook a must. Ability to understand and follow directions and complete complex state benefit applications. Must be able to perform basic mathematical functions such as addition and multiplication. Must possess excellent written and verbal communication and customer service skills.

 


Professional Driver

Deliver Member Agency orders and pick up food donations and/or purchased products timely, accurately, and strictly in compliance to all establish guidelines set by the Houston Food Bank, Department of Transportation, all local, state and federal guidelines while providing exemplary customer service to both internal and external customers.

Education/Experience

High school diploma or approved equivalency, valid Texas Commercial Driver's License:

  • Class "A" for tractor/trailer equipment
  • Class "B" for bobtail equipment
  • Class "C" for all other equipment

Skills/Abilities

Approved three-year (clean/clear/no violations) Motor Vehicle Record (MVR), able to pass Department of Transportation (DOT) physical. Three years driving/operating "Equipment" based on classifications above and all MHE (Material Handling Equipment). Possess strong customer service skills and willingness to assist others; communicate complex information timely, consistently and clearly; attentive to detail; self motivated/directed; ability to problem solve, coordinate and have positive interaction with other departments, personnel and "customers" of the Houston Food Bank. 

Please email resume to Operations at Operations@houstonfoodbank.org.



Warehouse Associate

The Warehouse Associate will perform routine warehousing tasks such as shipping, receiving, production, housekeeping tasks on the Second Shift Operation. Shipping tasks include picking, loading, and shipment of orders. Receiving tasks include unloading truck shipments and stocking warehouse locations. Production tasks include order fulfillment.

Experience and Skills

High school diploma, GED, or commensurate industry experience in food warehousing and food distribution with minimum of two years food warehouse experience in shipping, receiving, production, and housekeeping. 

Please e-mail resumes to operations@houstonfoodbank.org.



Warehouse Casual

The Warehouse Casual is a part-time position and is responsible for maintaining smooth operations of all day-to-day functions within the Warehouse, Volunteer Production and Facility departments.

Education/Experience

High school diploma, GED or commensurate industry experience.  Previous experience in food warehousing and/or like business is preferred.

Skills/Abilities

Strong customer service skills and willingness to assist others. Ability to coordinate well with other departments and personnel, operate computer, copier, other business equipment and a manual jack. Must be able to exert up to 60 lbs of force occasionally and/or up to 45 lbs. frequently and 35 lbs constantly. 

Please e-mail resumes to operations@houstonfoodbank.org. 



Please send resume, clearly noting the job that you're applying for, to:


Houston Food Bank

Attn: HR/Position applied for

535 Portwall Street

Houston, TX 77029

713-223-3700

Fax: 713-547-8687

E-mail: jobs@houstonfoodbank.org 

 

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